$10–20M
Annual Imports
500
Containers Per Year
50%
QC Cost Reduction
5% → 2%
Defect Rate
The Challenge
Before partnering with The China Desk, our client faced significant hurdles managing product quality and supplier relationships from the UK across an annual import volume of 500 containers.
Non-Compliant Employment Structure
The company relied on a third-party inspection firm that only reported issues without offering solutions, and lacked deep knowledge of the company’s products and specific quality standards.
Remote Supplier Management
Delayed lead times and product defects were difficult to resolve from a distance due to time zone differences, language barriers and cultural misunderstandings.
Positions Hired
Supplier Account Manager
Ensures factories meet contract requirements and maintains direct communication with vendors.
Quality Control Supervisor
Leads defect analysis, coordinates quality inspections and creates improvement plans.
Quality Control Inspectors
Handle pre-shipment checks, flag issues early and keep suppliers accountable.
Bespoke Support from Kinyu
Beyond recruitment, Kinyu’s General Management function provided comprehensive, tailored support to ensure long-term success:
Compliant Onboarding of Existing Team
Savings of up to 70% compared to industry-standard recruitment firms.
Hiring Strategy
Advised the client on the cost and quality improvement benefits of building an internal QC team versus continued reliance on third-party inspectors.
Full HR Management
Managing travel expense reimbursements, bonus calculations, employee reviews and visa applications.
Team Building & Engagement
Quarterly events for the team to share challenges and celebrate successes.
Local Resource Introductions
Connected the client with a sustainable packaging supplier to eliminate single-use plastics from their packaging.
Alternative Supplier Sourcing
Encouraged the team to identify backup suppliers, reducing risk if issues arise with key vendors.
Results & Impact
Kinyu helps manage our China supply chain effectively, providing reliable boots on the ground. They have enhanced our operation and we look forward to growing our team.
Client Testimonial
Ready to Improve Your China Furniture Sourcing?
Whether you want to boost product quality, streamline supplier management or reduce operational costs, building the right team on the ground can make all the difference.
